Zero tolerance.
Enclave Bazaar has zero tolerance for objectionable content and abusive users. Anyone can report content, and any user can be blocked. We remove offending content and eject the responsible user within 24 hours. These Guidelines form part of our Terms of Use.
1. Our promise to the community
Enclave Bazaar is a neighbourhood marketplace for Islamabad and Rawalpindi. To keep it safe and useful for everyone, we ask every member to be honest and respectful, and we act quickly against anyone who is not. By creating an account, posting, ordering, reviewing, or contacting another member you agree to follow these Guidelines and our Terms of Use
to abide by them.
2. What is not allowed
You must never post, send, or share content that is:
Illegal — prohibited, stolen, counterfeit, or unlawful goods, services, or activity, including weapons, drugs, and anything banned under Pakistani law.
Hateful, harassing, or threatening — attacks or slurs against anyone based on religion, ethnicity, gender, or similar, bullying, stalking, or intimidation.
Fraudulent or deceptive — scams, fake ads, false prices, impersonation, phishing, or requests for OTP/PIN/passwords.
Adult or obscene — pornographic, sexually explicit, or otherwise obscene material.
Violent or dangerous — content that promotes violence, self-harm, or endangers others.
Spam or abusive of the Platform — duplicate or bulk ads, misleading listings, scraping, or bots.
3. How to report content
If you see something that breaks these Guidelines, tell us — it takes one tap:
In the app, every listing and message has a Report / Flag option. Choose a reason and submit — the report reaches our moderators.
On the website, use the Report option on a listing.
Reports are confidential — the person you report is not told who reported them.
4. How to block a user
You are always in control of who can reach you. In the app you can block any user; once blocked, they can no longer contact you and their content is hidden from you immediately. You do not need to wait for us to act — blocking is instant.
5. What we do about it — within 24 hours
We review every report and act within 24 hours — removing content that breaks these Guidelines and ejecting the responsible user by suspending or permanently banning their account.
We also filter and moderate content proactively, and may remove anything or restrict any account at our discretion — with or without a report.
Repeat or serious offenders are permanently removed, and unlawful activity is reported to the authorities under the Prevention of Electronic Crimes Act, 2016 (PECA) and applicable law.
